Technology Support

Student Laptop Support

  • East Noble’s Technology Department will perform all repairs on the laptops. EN is a certified Lenovo service site. Do not take the laptop to a repair service outside of school as this voids the warranty.

  • To get the laptop repaired, the student should take the laptop to the media center at the school he/she attends. There the student will talk with the media person who will learn about the problem from the student and then determine the steps for repairs. The student and media person will fill out an accidental repair form that stays with the laptop. In cases where the repair takes longer than a day and the damage is accidental and not a result of negligence, a loaner may be issued to the student. The procedures for that will depend on the building the student attends.

  • Students who damage a laptop intentionally or have repeated incidents will not be issued a loaner until damages are paid in full or a payment plan is in place.

  • Students who use a loaner laptop are responsible for damages that might occur to the loaner while it is in the student’s possession.

  • During the summer, technology support for all students is available on Wednesdays in the East Noble High School Media Center from 11:00-1:00.

Staff Technology Support

Please follow the proper process for all technology repairs:

  1. For non-urgent requests, please post a ticket on the technology support site by clicking the link located on the top left.
  2. If you need urgent help, you may dial "2HELP" on your school phone and it will ring to all of the desks in the tech room.

Tech Support

 

 

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